Privacy Policy

Overview

Email4Marketing ("we," "us," or "our") operates the website www.email4marketing.com and provides professional digital marketing services including email marketing, paid advertising management, SEO, social media marketing, content marketing, and analytics reporting. We are committed to protecting your personal information and being transparent about how we collect and use it.

This Privacy Policy explains what information we collect when you visit our website or use our services, how we use that information, who we share it with, and what rights you have regarding your data. By using our website or services, you agree to the collection and use of information as described in this policy.

Please read this policy carefully. If you do not agree with the terms described here, please do not use our website or services. If you have any questions about this policy, contact us using the details provided at the end of this document.

1Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you interact with our website or services. This includes:

• Contact form submissions: When you complete our contact form, we collect your first name, last name, email address, phone number (if provided), company name, website URL, the service you are enquiring about, your approximate budget range, your message, and how you heard about us.
• Email communications: If you contact us directly by email, we collect the information contained in your email messages including your email address and any personal details you choose to share.
• Service enquiries: Information provided during consultations, calls, or other communications related to our services.
• Consent records: When you submit our contact form, you provide consent to be contacted. We retain a record of this consent including the date and time it was given.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies. This includes:

• Log data: Your IP address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, and time spent on each page.
• Device information: The type of device you use to access our website, screen resolution, and language settings.
• Cookies and tracking technologies: We use cookies and similar technologies to collect information about how you interact with our website. Please see the Cookies section of this policy for more detail.
• Google Analytics data: We use Google Analytics to understand how visitors use our website. This tool collects anonymised data about sessions, page views, traffic sources, and user behaviour on our website.

1.3 Information From Third Parties

We may receive information about you from third-party sources in limited circumstances, such as:

• Data from advertising platforms (such as Google Ads) about interactions with our advertisements, including whether you clicked on an ad before visiting our website.
• Aggregated and anonymised demographic or interest data from advertising platforms used to improve the targeting of our marketing services.

2How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries: To respond to messages submitted through our contact form, emails, or phone calls, and to follow up on consultation requests.
• Providing our services: To deliver the digital marketing services you have engaged us for, including managing campaigns, producing reports, and communicating about your account.
• Improving our website: To analyse how visitors use our website, identify areas for improvement, and optimise the user experience.
• Marketing communications: If you have provided consent, we may send you emails about our services, blog posts, or marketing tips. You can opt out of these communications at any time.
• Advertising: To display relevant advertisements to users who have previously visited our website (remarketing) through platforms including Google Ads and Meta Ads, in compliance with those platforms' policies.
• Legal compliance: To comply with applicable laws, regulations, and legal obligations, and to protect our legal rights.
• Business operations: For internal record-keeping, invoicing, and general business administration related to our services.

3Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to use your information only as directed by us and in accordance with this policy. Examples include:

• Website hosting and infrastructure providers
• Email delivery platforms used to send service-related communications
• Analytics platforms (such as Google Analytics)
• Customer relationship management (CRM) tools used to manage client communications
• Advertising platforms (such as Google Ads and Meta Ads) for marketing purposes

3.2 Legal Requirements

We may disclose your information if required to do so by law, or in response to a valid legal process such as a court order, subpoena, or government request. We will only disclose the minimum information necessary to comply with the legal requirement.

3.3 Business Transfers

In the event that Email4Marketing undergoes a merger, acquisition, or sale of all or part of its assets, your personal information may be transferred to the acquiring organisation. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information with other third parties where you have given us explicit consent to do so.

4Cookies & Tracking Technologies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly and to provide information to website owners. We use the following types of cookies on our website:

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function correctly. They enable basic features such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies and they do not collect any personally identifiable information.

4.2 Analytics Cookies

We use Google Analytics to collect anonymised data about how visitors use our website — including which pages are visited most frequently, how long visitors spend on pages, and where traffic comes from. This helps us improve our website and content. Google Analytics data is aggregated and does not identify individual users.

4.3 Advertising and Remarketing Cookies

We use cookies placed by Google Ads and other advertising platforms to show relevant advertisements to users who have previously visited our website. These cookies track which pages you visited on our site so that relevant ads can be shown to you on other websites. You can opt out of personalised advertising through Google's Ad Settings or through the Digital Advertising Alliance opt-out tool.

4.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit the help section of your browser.

5Google Ads & Third-Party Advertising

Our website uses Google Ads to advertise our services. As part of our use of Google Ads, we may use remarketing features that allow us to show advertisements to users who have previously visited our website while they browse other websites on the Google Display Network.

Google uses cookies to serve ads based on prior visits to our website. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites. Users may opt out of personalised advertising by visiting Google's Ads Settings page.

We comply with Google's advertising policies in all of our paid advertising activities. Our advertisements do not make misleading claims, do not target prohibited content categories, and are clearly identifiable as advertisements. We do not use deceptive or manipulative advertising practices.

For more information on how Google uses data when you visit our website or interact with our ads, please refer to Google's Privacy Policy at policies.google.com/privacy.

6Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention guidelines are:

• Contact form enquiries: We retain records of contact form submissions for up to 3 years to maintain a record of communications and to support any follow-up services.
• Client service records: Information related to the provision of our services is retained for up to 7 years for legal, accounting, and business continuity purposes.
• Marketing consent records: Records of consent to receive marketing communications are retained for as long as you remain subscribed to communications, plus a reasonable period afterwards for compliance purposes.
• Analytics data: Google Analytics data is subject to Google's own retention policies. We set data retention in Google Analytics to 26 months by default.

When personal information is no longer required, we securely delete or anonymise it in accordance with best practices.

7Your Rights

Depending on your location and applicable privacy laws, you may have the following rights with respect to your personal information:

• Right of access: You have the right to request a copy of the personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose it was collected.
• Right to restrict processing: You have the right to request that we limit how we use your personal information in certain circumstances.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to our processing of your personal information for direct marketing purposes at any time.
• Right to withdraw consent: Where we process your information on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us using the details provided in the Contact Us section of this policy. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

If you are located in California, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR). We honour these rights regardless of your location to the extent reasonably practicable.

8Children's Privacy

Our website and services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our records.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information.

9Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• Use of HTTPS (SSL/TLS encryption) for all data transmitted between your browser and our website
• Restricting access to personal information to authorised personnel only, on a need-to-know basis
• Regular review of our data collection, storage, and processing practices
• Use of reputable, security-conscious third-party service providers

While we implement appropriate safeguards, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information, but we are committed to protecting it to the best of our ability and to notifying you promptly in the event of a data breach that affects your personal information, where required by law.

10Third-Party Links

Our website may contain links to third-party websites, resources, or services that are not operated by Email4Marketing. This Privacy Policy applies only to our website and services. If you click on a third-party link, you will be directed to that third party's website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

We encourage you to review the privacy policy of every website you visit. Our inclusion of a link to a third-party website does not imply endorsement of that website or its privacy practices.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.

For material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you directly — for example, by sending an email to the address you have provided us, or by placing a prominent notice on our website.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods:

• Business Name: Email4Marketing
• Website: www.email4marketing.com
• Email: contact@email4marketing.com
• Phone: 800-990-6512 (Toll Free)
• Address: 15218 Carol Chase Cir, Missouri City, TX 77489, United States

We aim to respond to all privacy-related enquiries within 30 days of receipt. For urgent matters, please contact us by phone during our business hours (Monday–Friday, 9:00 AM–6:00 PM CT).